In the telecom industry, customer engagement has become more important than ever. Read to know more about the industry best practices to boost engagement.
In this evolving landscape, leveraging cutting-edge solutions like the moLotus mobile video customer interaction platform has become imperative for telcos. moLotus presents telcos with a holistic GSM-based tool that transcends conventional communication channels, offering personalized and interactive experiences tailored to individual customer preferences. By harnessing the capabilities of moLotus, telcos can tap into new revenue streams while simultaneously elevating metrics such as customer lifetime value, Average Revenue Per User (ARPU), and Return on Investment (ROI)